Frequently Asked Questions ( FAQ’s )
How long should delivery take ?
After your order is placed we would normally process it on the next working day – Monday to Friday. During busy periods it may take 1 to 2 days.
After the order has been processed it will be handed to the delivery company. Items under 2Kg are normally sent via Royal Mail. Economy delivery (2nd Class or Tracked 48 service) will normally be delivered in 2 to 5 working days. Standard delivery (1st Class or Tracked 24 service) would normally be delivered in 1 to 2 working days. Special Delivery items and courier delivery are next working day.
All delivery times are subject to weather and other factors that are beyond our control.
I Wish to Return My Item(s) ?
All items (except earrings) ordered on the Forbidden Fashion website have a 14 day cooling off period from the date of delivery. You may change your mind for any reason.
What payment methods do we accept ?
Forbidden Fashion accepts payments through PayPal.
You can use a Credit or Debit card or pay with your PayPal balance.
For Credit or Debit Card payments you do not have to have a PayPal account, though you can register one if required.
Please note that all orders are shipped to the PayPal address. If you would like the order shipping to a different address you must log in to PayPal and add this address prior to placing the order. We cannot amend the delivery address once the order has been submitted. We will quite happily cancel any incorrect order, which can then be re-submitted with the correct delivery address details.